Privacy policy


This Policy applies to you, the User of this Web Site and Pennasoft the owner and provider of this Web Site. This Policy applies to our use of any and all Data collected by us in relation to your use of the Web Site and any Services or Systems therein.

Pennasoft (“Us”, “We”, or “Our”) understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, www.pennademy.com (“Our Site”) and the Pennademy platform (“Our Platform”) and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law. 



Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is deemed to occur upon your first use of Our Site. Also, you will be required to read and accept this Privacy Policy when signing up for an Account of Our Platform. If you do not accept and agree with this Privacy Policy, you must stop using Our Site and Platform immediately.

1. Definitions and Interpretation

In this Policy the following terms shall have the following meanings:
"Account": means collectively the personal data, Payment Information and credentials used by Users to access Material and / or any communications System on the Web Site;
"Content": means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Web Site;
"Cookie": means a small text file placed on your computer by Pennasoft BV when you visit certain parts of this Web Site. This allows us to identify recurring visitors and to analyse their browsing habits within the Web Site.
"Data": means collectively all information that you submit to the Web Site. This includes, but is not limited to, Account details and information submitted using any of our Services or Systems;
"Pennasoft": means Pennasoft, Da Vincilaan 1, Zaventem 1930 Belgium;
"Service": means collectively any online facilities, tools, services or information that Pennasoft makes available through the Web Site either now or in the future;
"System": means any online communications infrastructure that Pennasoft makes available through the Web Site either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;
"User" / "Users": means any third party that accesses the Web Site and is not employed by Pennasoft and acting in the course of their employment; and
"Website": means the website that you are currently using (www.pennademy.com) and any sub-domains of this site unless expressly excluded by their own terms and conditions.

2. Data Collected

Without limitation, any of the following Data may be collected:
  • name;
  • date of birth;
  • job title & profession;
  • contact information such as email addresses and telephone numbers;
  • demographic information such as post code, preferences and interests;
  • financial information such as credit / debit card numbers;
  • IP address (automatically collected);
  • web browser type and version (automatically collected);
  • operating system (automatically collected);
  • a list of URLS starting with a referring site, your activity on this Web Site, and the site you exit to (automatically collected); and
  • Cookie information (see Clause 10 below).

3. Our Use of Data

  • 3.1 Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Web Site or Platform. Under the GDPR, we must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it. Your personal data may be used for one of the following purposes:
    • 3.1.1 internal record keeping;
    • 3.1.2 process your order; access to our site and platform; and manage your account,
    • 3.1.3 improvement of our products / services;
    • 3.1.4 transmission by email of promotional materials that may be of interest to you;
    • 3.1.5 contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update Our Site and Platform.
    • 3.1.6 Personalising and tailoring your experience on Our Site and Platform
    • 3.1.6. If you agree, Our Company will share your data with our partner companies so that they may offer you their products and services.
    • 3.1.7 We use Cookies to facilitate and improve your experience of Our Site and Platform, and to provide and improve our products and services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times. For more information read our Cookie Policy
  • 3.2 Any personal Data you submit will be retained by Pennasoft ffor as long as you use the Services and Systems provided on the Web Site or platform. Data that you may submit through any communications System that we may provide may be retained for a longer period of up to one year.
  • 3.2 Unless we are obliged or permitted by law to do so, and subject to Clause 4, your Data will not be disclosed to third parties unless you provide your consent.
  • 3.3 When our company processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
  • 3.4 When our company processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
  • 3.5 All personal Data is stored securely in accordance with the principles of The EU General Data Protection Regulation (GDPR). For more details on security see Clause 9 below.

4. Third Party Web Sites and Services

  • 4.1 Pennasoft may, from time to time, employ the services of other parties for dealing with matters that may include, but are not limited to, payment handling, delivery of purchased items, search engine facilities, advertising and marketing. Any Data used by such parties is used only to the extent required by them to perform the services that  Pennasoft requests. Any use for other purposes is strictly prohibited. Furthermore, any Data that is processed by third parties must be processed within the terms of the (data processing) agreements we have executed with these third parties, this Policy and in accordance with the EU General Data Protection Regulation (GDPR).
  • 4.2 We will only transfer your personal data to countries that the European Commission has deemed to provide an adequate level of personal data protection. More information is available from the European Commission.
  • 4.3 Additionally, we use specific contracts with external third parties that are approved by the European Commission for the transfer of personal data to third countries. These contracts ensure the same levels of personal data protection that would apply under the GDPR. More information is available from the European Commission. 

5. Changes of Business Ownership and Control

  • 5.1 Pennasoft may, from time to time, expand or reduce its business and this may involve the sale of certain divisions or the transfer of control of certain divisions to other parties. Data provided by Users will, where it is relevant to any division so transferred, be transferred along with that division and the new owner or newly controlling party will, under the terms of this Policy, be permitted to use the Data for the purposes for which it was supplied by you.
  • 5.2 In the event that any Data submitted by Users will be transferred in such a manner, you will be contacted in advance and informed of the changes. When contacted you will be given the choice to have your Data deleted or withheld from the new owner or controller.

6. Controlling Access to your Data

  • 6.1 Wherever you are required to submit Data, you will be given options to restrict our use of that Data. This may include the following
    • 6.1.1 use of Data for direct marketing purposes; and
    • 6.1.2 sharing Data with third parties.

7. Your Right to Withhold Information

  • 7.1 You may access certain areas of the Web Site without providing any Data at all. However, to use all Services and Systems available on the Web Site you may be required to submit Account information or other Data.
  • 7.2 You may restrict your internet browser’s use of Cookies. For more information read our Cookie Policy.

8. Protecting your own Data

  • 8.1 You may access your Account at any time to view or amend the Data. You may need to modify or update your Data if your circumstances change. Additional Data as to your marketing preferences may also be stored and you may change this at any time.
  • 8.2 You have the right to ask for a copy of your personal Data on payment of a small fee.
  • 8.3 The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete
  • 8.4 The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.
  • 8.5 The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.
  • 8.6 The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.
  • 8.7 The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • 8.8 If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@pennademy.com

9. Security

Data security is of great importance to Pennasoft and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected online.
  • 9.1 We may store your data manually or electronically. Any data stored electronically will be stored in secure servers, and any data stored manually will be stored in our premises within the EU
  • 9.2 You have the right to ask for a copy of your personal Data on payment of a small fee.

10. Changes to this Policy

Pennasoft reserves the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Web Site and you are deemed to have accepted the terms of the Policy on your first use of the Web Site following the alterations.

11. Privacy policies of other websites

The Our Company website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

12. Contacting Us

If there are any questions regarding this privacy policy you may contact us at info@pennademy.com

13. How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Belgian Data Protection Authority (GBA). You can find the contact details on their website.

Who we are

We are committed to creating effective and adaptive learning methods for multi-modal, custom-curated educational needs. We envision a world where technology enhanced learning solutions are easily accessible by all teams.

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